Patient Financial Service Representative

Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions.

Principal Accountabilities:

• Answers inbound calls for all billing inquiries for all facilities.
• Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests.
• Completes weekly backlog.
• Performs other related duties as assigned.

Schedule:

• Full time, Days
• Monday- Friday