Summary

This position serves in the Pathology and Laboratory Medicine Service at the Fayetteville - Arkansas campus of the Veterans Health Care System of the Ozarks. The Lead Medical Technician (Lead Phlebotomist) assigned to oversee phlebotomy support for both in- and outpatients. This role is responsible for performing phlebotomy - accessioning specimens - and performing other procedures necessary to ensure appropriate specimen receipt - handling - and processing to ensure accurate and reliable results.

Duties

• Duties: Performs blood collection using a variety of phlebotomy techniques including vacutainer systems - syringe - butterfly - and/or capillary finger sticks
• Collects blood specimens - using correct container and order of draw
• Collects urine specimens and cultures in a manner that preserves the integrity of sample
• Processes emergency specimens and routine specimens in a timely manner
• Follows proper protocol for specialty blood draws
• Evaluates the suitability of specimens
• Prepares electronic requisitions for samples to be sent to the reference laboratories
• Uses a computer to retrieve laboratory test information
• Performs computerized accessioning of patient specimens
• Identifies inpatients and outpatients for whom laboratory tests have been ordered - and prints labels for appropriate blood samples
• Understands and utilizes information resource technology (i.e
• computers - printers - label printers - copy machines - phones - fax machines - various computer information packages - etc.)
• Provides education to patients for proper collection techniques of urine - stool - or other fluid collections
• Interacts with patients - visitors - staff - students and volunteers in a courteous - helpful - tactful - cooperative - respectful and compassionate manner
• Responds positively and in a timely manner to customer requests for service or information
• Handles conflict and problems in dealing with the customer constructively and appropriately
• Identifies patients and ensure proper sample procurement and specimen labeling
• Assesses patient condition before - during - and after procedures
• Administers initial intervention in the event of an emergency
• Observes and reports any physical or mental changes during patient blood draws
• Prepares samples for testing to include labeling - centrifugation - decanting and aliquoting - etc
• Sterilizes and autoclaves contaminated material according to safety policies
• Cleans glassware and other reusable items following established policies and procedures
• Adheres to all universal precautions - infection control - and safety regulations associated with phlebotomy
• Collects specimens using proper patient identification and specimen labeling
• Maintains operational and quality control logs - records - and worksheets
• Identifies unusual test results or discrepancies/conditions that can lead to erroneous results
• Experience performing phlebotomy/blood draws on human patients
• Work Schedule: Compressed/Flexible: Work Schedule: Monday - Friday - 7:00 am - 3:30 pm - subject to change based on the needs of the facility
• Virtual: This is not a virtual position
• Position Description/PD#: Lead Medical Technician-Phlebotomist/PD03232-A Relocation/Recruitment Incentives: Not Approved Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Approved Physical Requirements: The work requires some physical exertion - such as regular and recurring long periods of standing - waking - bending and lifting
• The work may require the incumbent to assist in lifting of equipment or patients
• The nature of the job requires the incumbent to have above average dexterity in the performance of the daily job
• In many situations - the duration of the activity (such as most of a workday) contributes to the arduous nature of the job.