Register now and plan to attend the population health workshop to learn how your hospital can address community needs in the areas of transportation, housing, education, access to healthy foods, physical activity,and others.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 0.8, Shift: Day, Schedule: Varies, Monday - Friday, 10:00am - 5:30pm, Location: North Star Lodge
Bilingual skills (English/Spanish) preferred
The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. This role performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion.
ESSENTIAL RESPONSIBILITIES 1.Â Â Â Updates patient information, provides any required forms to complete, and obtains signatures as necessary. 2.Â Â Â Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate. 3.Â Â Â Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such. 4.Â Â Â Schedules transportation and/or interpreters for patient as needed. 5.Â Â Â Verifies insurance eligibility as appropriate. 6.Â Â Â Provides telephone coverage. Utilizes good customer service practices for all callers.Â 7.Â Â Â Completes forms as requested. 8.Â Â Â Responds to patient requests expeditiously, maintaining an efficient clinical flow. 9.Â Â Â Contributes to professional communication with team members in order to convey important information relating to patient care, operations, or clinical needs. 10.Â Â Â Maintains awareness of changes in protocols/procedures of the department; maintains competency on all applicable computer systems. 11.Â Â Â Other duties as assignedÂ
QUALIFICATIONS AND REQUIREMENTS Education: Â High School diploma or GED equivalent required. Experience: One-year experience as a medical receptionist or other related field preferred. Knowledge of medical terminology preferred. Â
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Mission-driven: Partnering for healing and a healthy future
Market Leadership: Washington's largest community-based, locally governed health system
Technology: "Most Wired" healthcare system 10 years in a row
Employee-centric: Named Forbes "America's Best Employers by State" in 2021
Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountain, and forest at every turn
Pay and Benefit Expectations
MultiCare provides a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, MultiCare shares a competitive range of compensation for candidates hired into each position. The starting pay for this position is $17.68 and the pay scale is $17.68 - $24.76 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicantâs years of experience align.
Associated benefit information can be viewed here.
Position Type: Full time - Regular Primary Shift: Day Work Schedule: Day
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.