Raleigh, North Carolina
Durham, North Carolina
Posted: 27-May-23
Location: Palm Coast, Florida
Salary: Open
Categories:
Internal Number: 23019722
Description
PBX Operator
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time, Weekdays and rotating Weekends
Shift: Days, Evenings, Overnight shifts available
Location: NEW AdventHealth Palm Coast Parkway
1 AdventHealth Way, Palm Coast FL 32137
AdventHealth Palm Coast Parkway is our newest addition to the AdventHealth family Opening in August 2023. Our new facility is expected to provide up to 700 new jobs in our Pam Coast community. Palm Coast Parkway will be a 100 private bed facility made up of 40 critical care patient rooms and 60 general medical or surgical rooms. Our new hospital services will include Emergency Care, Full-Service Imaging, Pharmacy, 5 operating suites, Endoscopy Suites, Outpatient Lab & Imaging, Hearth Catheterization Labs, and Chapel.
Our new campus will also include a 2-story medical office building providing services in Outpatient Orthopedic Rehab, Cardiology, Gastrointestinal, Surgical, Urology, GYN, and Pulmonary
The role you’ll contribute:
Under the supervision of the PBX Supervisor, answers and processes calls for Florida Hospital – East Region and Offsite Properties.
The value you’ll bring to the team:
· Pages overhead and beeps hospital personnel and doctors, as requested by management. Places outside calls for physicians.
· Answers calls promptly and accurately in a precise and clear manner with the ability to remain calm in a difficult situation.
· Activates the CD player for daily announcement of morning and afternoon devotional prayer over the paging system.
· Monitors all fire alarms, generator alarms, code pink, code blue, oxygen alarms, FPL Alarms and FPL monitor system, weather alarm and emergency 2222 phone for disasters.
· Utilizes and keeps charged cell phone and 2-way radio for contact with Facilities and Security personnel. Tests and charges disaster cellular phones on a weekly basis for working status
· Contacts on-call personnel after hours and on weekends as requested by the Nursing Supervisor. Documents all call-backs, PBX related problems and codes, indicating name, time and date of each occurrence. Obtains accurate and complete information pertaining to reported incident.
QualificationsThe expertise and experiences you’ll need to succeed:
KNOWLEDGE AND SKILLS REQUIRED:
· Employee must have good organizational, interpersonal and customer service skills.
· Must be able to answer calls in a prompt, courteous, and accurate manner.
· Reading, writing and computer skills with great attention to detail required.
EDUCATION AND EXPERIENCE REQUIRED:
· High School diploma or GED.
At least 1 years of previous telephone experience
