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Clinical Technician II - Pathology Record Control - 8:00 a.m. - 5:00 p.m. - Durham
Duke University Health System
Location: Durham, North Carolina
Internal Number: 219469
Monday - Friday, 9:00 a.m. - 6:00 p.m.
$2,500 Sign-On Bonus eligible.
Perform varied clerical duties in support of general and special office activities to relieve the supervisor of clerical and routine responsibilities and to maintain an efficient and effective operation.
Answer telephone; greet callers and assist them with general problems or complaints; answer questions concerning department policies and procedures; act as an office receptionist. Schedule or arrange activities effectively; make and confirm travel arrangements as necessary; make appointments within the prescribed schedule. File and retrieve records in accordance with established procedures and filing systems; research lost or missing records in accordance with established procedures; verify information against existing records; post information to records or ledgers. Match records against source documents to verify the accuracy of records and compliance with rules and procedures of the appropriate system; resolve discrepancies in records by contacting the appropriate office to obtain information on the source of discrepancy and follow through on changing any errors in documentation. Review, verify and evaluate various records and reports in accordance with procedures; identify and resolve discrepancies, contacting the appropriate source of information; maintain various accounting and budgetary records; review and reconcile transactions and initiate accounting documents in accordance with standard procedure. Order and issue supplies as appropriate. Screen, sort and distribute incoming and outgoing mail and documents; respond to or process mail or documents in accordance with departmental procedures. Perform routine clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, memoranda, and reports or summaries. Prepare and/or compose routine and general correspondence in accordance with established procedures. Performs other related duties as required.
Knowledge, Skills, and Abilities
Customer Service, Calculator, Reception, Filing, Telephone, Protocol, Office Procedures, and Typing speed of 20-30 corrected words per minute may be required. Microsoft Windows and Office suite
High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation is recommended. Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.
Alternatively, an equivalent combination of relevant education and/or experience. Must have at least 2 years' experience as a Clinical Technician I or Certification as a Phlebotomist plus achieve required competency level for specified job responsibilities.
Degrees, Licensures, Certifications
For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized board/agency* is required; certification of Basic Life Supis port preferred. Pediatric Phlebotomy requires Pediatric Phlebotomy Certification. National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT).
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.