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The Lead Health Technician performs phlebotomy functions such as blood and specimen collection, processing of these labs, bleeding times, patient teaching, patient safety, student training, in addition to team leader functions. The incumbent coordinates with the Education Service phlebotomy training for new employee clinical staff. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/28/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. INDIVIDUAL OCCUPATIONAL REQUIREMENT: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: (a) Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or (b) technical support work in a closely related field, e.g., biological laboratory technician work, that required application of the methods and techniques for the position to be filled. At this level, specialized experience should include experience performing a variety of relatively standardized tests, examinations, and determinations. The procedures and techniques are well-established but involve many meticulous sequential steps to complete a test; and following written procedures which give carefully detailed instructions on each step of the assigned test and examinations. You will be rated on the following Competencies for this position: Analysis and Problem SolvingSpecimen CollectionTeaches OthersTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary but also requires some standing, walking, bending, lifting and carrying of-light items. The work requires above average agility and dexterity. The work may require heavy lifting of equipment or patients. The work environment involves risks typically associated with performance facility work. Work involves regular and recurring exposure to moderate risks or discomforts that require special safety precautions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. ["Duties include but are not limited to: Distribute and balance the workload among employees in accordance with established work flow or job specialization, assure timely accomplishment of the assigned workload and assure that each employee has enough work to keep busy. Keep in touch with the status and progress of work and make day-to-day adjustment in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise, such as backlogs which cannot be disposed of promptly. Instruct employees in specific tasks and job techniques and make available written instructions, reference materials and supplies. Provides on the job training to new employees and students, in accordance with established procedures and practices. Demonstrates proper technique of phlebotomy procedures while instructing new employee clinical staff on blood and specimen collection and processing of these labs. Maintain a current knowledge and answer questions of other employees on procedures, policies, directives, etc., and obtain needed information and/or decisions from supervisor for problem resolution. Check on work in progress or spot check work not requiring review (e.g. filing or direct service) and review completed work to see that supervisors' instructions on work sequence, procedures, methods and deadlines have been met. Amend or reject work not meeting established standards, refer to supervisor questions or mailers not covered by standards and problems in meeting performance standards. Monitor working conditions such as seating, ventilation, lighting, safety, etc. Inform employees of available services and employee activities. Resolve simple, informal complaints of employees and refer others to supervisor. Report to supervisor on performance, progress and training needs of employees, and on behavior problems. Provide information to supervisor as requested concerning promotions, reassignment, recognition of outstanding performance, and personnel needs. Performs technical work in support of diagnostic tests and procedures. Receives requests or instructions for procedures. Interprets requests or instructions for medical or health care personnel Receives assignments that require application of standard procedures or that require special procedures that are identified and explained. Employee understands and carries out the request made by the health care professional or seeks assistance for uncommon, unique, or new procedures. Secures patients confidence and cooperation during procedures. Explains procedures, positions patients for desired results, and cushions and shields patients as appropriate. Varies procedure or position to adjust to patient's medical condition. Independently explains procedures and positions patients for a variety of non-standard procedures. Sets Up Equipment, Determines Technical Factors, and Sets Controls: Reports equipment malfunction to senior staff. Recognizes abnormalities and brings them to the attention of the physician. Notifies physician of results and ensures original results are made part of the permanent record. Maintains administrative and clinical files. Schedules procedures, coordinating with other services. Assures adequate supplies for the unit to include specialized supplies pertaining to instruments used in the unit. Positions patients in standard postures that facilitate patient comfort. Explains sequences of events to patient as standard procedures are performed: Follows a step-by-step process to assure correct operation of equipment and test outcome. Provides limited orientation to staff regarding equipment or instruments used by position. Supports medical and health care professionals in tests and procedures to diagnose and treat medical conditions. Performs a range of diagnostic support duties such as taking specimens and labeling specimens for the laboratory. Performs standard diagnostic tests such as venipuncture for collection of blood specimens, and finger puncture determinations, according to written protocol. Notifies appropriate staff of test/procedure results and entries as they are made part of the medical record. Provides general clerical/administrative support coordination work for the unit. Obtains key information needed to walk-in and initiate medical administrative processing of requests and forms. Orients personnel to the Outpatient Lab area including the proper procedure for requesting medical tests and the requirement for completion of exams. Receives and directs patients. Work Schedule: Monday - Friday 9:00 am to 5:30 pm with rotating weekends and holidays\nVirtual: This is not a virtual position.\nPosition Description/PD#: Lead Health Technician/PD07336A\nRelocation/Recruitment Incentives: Not Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.