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Kaiser Permanente - Washington Permanente Medical Group
Location: Renton, Washington
Internal Number: SENIO002494
Washington Permanente Medical Group (WPMG) is a clinician-led, self-governed and independent multi-specialty group practice, providing care to the more than 700,000 Kaiser Permanente patients in Washington state. We work unencumbered by traditional health care obstacles and without silos; prioritizing people over profits, collaboration over ego, and driven by a singular goal: our patients' health. At WPMG, we take care of the whole person, with a team to address the fundamental, social, and emotional needs that contribute to total health. We are clinicians motivated by the desire to make a purposeful difference in the communities we serve, and in how health care is delivered.
Kaiser Permanente-Washington Permanente Medical Group is seeking a full-time 1.0 FTE Senior Specialist, Training & Development to join our WPMG HQ team in Renton, Washington.
As a condition of employment, all clinicians and employees are required to verify COVID-19 vaccination status. As part of the pre-boarding process and before starting work, you will be required to verify your vaccination status, and will be provided an opportunity to apply for an accommodation based on a religious or medical reason, if needed.
The Senior Training and Development Specialist in an active member of the Practice and Leadership Development (PLD) team providing teaching, facilitation, and curriculum and materials design for training that supports WPMG business goals. The position also requires effective collaboration with other PLD team members on a variety of training and development programs and projects. The position will have increasing opportunities to participate in leadership consultation services to senior and executive leaders on high priority organizational initiatives.
PRINCIPAL DUTIES & RESPONSIBILITIES
Serves as faculty for both in person and live virtual PLD programs
Develops and designs PLD programs, curricula and training materials independently and as part of a team.
Maintains current knowledge of adult learning, training modalities and evidence-based training practices.
Maintains current knowledge and skills of both in-person and live virtual facilitation techniques.
Serves as liaison between faculty and support staff in all aspects of production and delivery of curricula and related materials; oversees the planning, production, and publication of materials as needed.
Develops, designs and facilitates customized learning experiences including but not limited to team retreats and specialized workshops
Serves as a subject matter expert for clinician-patient communication, leadership, equity, facilitation skills, organizational culture & change, and clinician wellbeing.
Provides in-depth consultation and training across the Permanente Medical groups on topics listed above.
Provides skilled consultation to WPMG stakeholders including needs assessments, literature review of training content and adult learning, project proposals, and formal feedback on areas of work impacted by leadership development, communication, equity, and wellness.
Serves as program manager for a select suite of curricula (e.g. leadership development, clinician-patient communication).
Identifies and designs effective evaluation methods for assessing the outcomes of training, programs and services.
Completes CME paperwork as needed.
Assists in the preparation of reports on learning activities and programs.
Other duties as assigned including acting as a program lead and cross training.
Must meet WPMG compliance and code of conduct standards.
KNOWLEDGE & SKILLS
Adult Learning and Curriculum Development
Knowledge and understanding of curriculum research and development principles and procedures.
Expertise in designing and developing PowerPoint slides, graphics, and converting learning concepts into visual aids.
Knowledge and experience in adult learning, teaching methods, curriculum design, and/or instructional design.
Facilitation and Teaching
Expert teaching and facilitation skills.
Demonstrated ability to work with physicians and diverse audiences.
Knowledge of adult learning and teaching methods and standards, particularly working with professional audiences.
Ability to develop and deliver effective presentations.
Teamwork and Collaboration
Ability to work with large groups, teams, and individuals.
Must possess competencies that include excellent customer service skills and expertise in job functions, accountability for work, and creation of productive working relationships.
Demonstrated skill working within multidisciplinary teams.
Strong communication and interpersonal skills and the ability to work effectively with internal and external colleagues.
Subject Matter Expertise
Knowledge of clinician-patient communication methodologies and best practices.
Knowledge of leadership development methodologies and best practices.
Knowledge of equity and inclusion methodologies and best practices.
Knowledge of clinician wellness methodologies and best practices.
Training Assessment and Evaluation
Ability to design and deliver needs assessments; evaluate and synthesize results.
Ability to design effective program and training evaluations.
Related Business Acumen
Ability to gather data, compile information and prepare reports.
Demonstrated skill in organizing resources and establishing priorities.
Proficient in use of Microsoft Office Suite.
Knowledge and understanding of how to work with an LMS.
Ability to identify critical issues, problem solve, take initiative, exercise independent judgment and function as a team member.
Ability to prioritize multiple deliverables in a fast-paced environment.
Renton, with a population of 101,300, is located on the south shore of Lake Washington with spectacular views of the lake, the Olympics, the Cascades, and Mount Rainier. The Cedar River runs through the heart of downtown and offers an abundance of natural beauty and a run of federally endangered chinook salmon. The City is centrally located for access to the regions' transportation network, accessible by four state and three interstate highways, only minutes away from Seattle, Bellevue, Tacoma and Sea-Tac Airport. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are looking to provide employees and their families with an outstanding quality of life.
We are dedicated to building lifetime relationships with peers and patients in Washington State's richly diverse communities. Many know the Pacific Northwest as an attractive tourist destination with beautiful scenery, friendly people, and a host of cultural and recreational opportunities. These elements, and others, make Washington an excellent place to live.
Equity, Inclusion and Diversity
In our local communities and across the nation, Kaiser Permanente sets the standard for respectful care. With multicultural staff, equity, inclusion and diversity councils, medical interpretation resources, outreach efforts, educational programs and more, Kaiser Permanente puts people first in our medical centers and beyond.
As part of Kaiser Permanente, Washington Permanente Medical Group (WPMG) seeks to create equity in our communities, eliminate health disparities, and always put patients--the heart of everything we do--first.
Following the guidelines in our National Diversity Agenda, every member of our team strives to:
Provide culturally responsive and appropriate medical care to improve the health and satisfaction of all people in our increasingly diverse membership
Recruit and retain clinicians and staff that enhance our workforce
Grow our membership by providing exceptional service and clinical care to all communities in our region
Creating a diverse workforce, an inclusive environment, and equitable opportunity for employment, growth, and advancement are deeply linked to our mission, our business, and our economic future. WPMG continues to add programs that build and maintain a workplace where we engage with our members, communities, and each other--with dignity, respect, and cultural understanding.
Equal Employment Opportunity
As part of our commitment to our employees and the members and patients we serve, we integrate diversity into all aspects of our operations. Maintaining a workforce with industry-leading levels of diversity through deliberate planning, development, and outreach is critical to fulfilling our mission, sustaining our business objectives, and providing the best level of care to our members and patients. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.