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CLIENT SERVICE REP, DUHS LABS (M, T, Thurs 6:00pm-9:00pm)
Job Description To provide clinical information regarding technical questions related to clinical laboratory test orders, specimen collection, processing, transportation, and tracking up to test resulting. Client Services is responsible for determining if a test can be added to an existing specimen and then follow up to ensure completion of the request. This position is responsible for handling escalated requests to notify physicians of alert values after hours and/or when the performing laboratory is unable to contact the physician. Client Services is the only
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