Register now and plan to attend the population health workshop to learn how your hospital can address community needs in the areas of transportation, housing, education, access to healthy foods, physical activity,and others.
Imaging Center Scheduler: AdventHealth Imaging West Florida
Location Address: Tampa, FL
Top Reasons to Work at AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
Full Time Days
You Will Be Responsible For:
Makes, cancels and re-schedules appointments according to patient and physician availability while displaying telephone courtesy and clarity at all times.
Answers calls using scripted opening greeting, identifying department and self. Always asks the patient’s name and demographic information before processing the call.
Communicates with patients regarding appointment needs and refers calls to various departments as appropriate
Inputs basic patient demographics into the computer, making changes as needed
Meets departmental productivity and customer service standards
Works well within the organizational framework to achieve hospital/departmental goals and objectives.
What You Will Need:
High school diploma or equivalent
Effective oral and written communication skills
Basic computer skills
Accuracy and data entry within established time constraint
Phone skills and etiquette
Ability to remain calm under pressure
Knowledge of medical terminology
Knowledge of insurance plans
Knowledge of medical necessity requirements.
The Appointment Scheduler provides timely and patient-friendly appointment scheduling via telephone. Responsible for scheduling, confirming and re-scheduling appointments to maximize patient flow while maintaining department standards. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.