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SUMMARY: Accountable for basic clerical and technical supportive services within a defined scope of practice under the direction of a licensed provider for Employee Health. The multi-skilled employee partners with provider(s) and clinic staff to provide ongoing support services to maximize efficiency while ensuring optimal patient experience. Welcomes/rooms patient in a timely manner and collects patient inforamtion and vital signs specific to the practice setting (medical history, medication usage, etc.). Effectively utilizes Valley Children's Healthcare systems, software and modules effectively to perform job-related functions. Documents all pertinent information in a precise, clear manner. Functions as a patient care team member assisting licensed staff in the performance and provision of safe, service-oriented and efficient patient care. Routinely operates a multi-line phone and directs medical and workers' compensation questions as appropriate. Maintains appropriate documents for medical appointments and integrates data. Alerts clinic staff to data anomalies or documentation errors.
JOB REQUIREMENTS: High school diploma/GED required. Graduate of a patient care program or equivalent experience in a healthcare environment as a Medical Assistant required. Basic Life Support (BLS) within 30 days of hire or transfer into position. Certified Phlebotomy Technician I or II within 6 months of hire or transfer into position. Medical Assistant certification preferred.
POSITION DETAILS: Full-time, 80 hours per pay period, M-F
Valley Children’s Healthcare – one of the largest pediatric healthcare networks in the nation – provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood. Our independent, nonprofit network offers highly specialized medical and surgical services to treat conditions ranging from common to the most unusual and complex at our 356-bed children’s hospital as well as through partner hospitals, specialty care centers, satellite practices and primary care services. Our family-centered, pediatric services extend from a leading pediatric cancer and blood diseases center on the West Coast, and our pediatric heart center known for its expertise and pioneering treatments, to our Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area. Valley Children’s consistently ranks at the top of our peer group for quality patient outcomes, patient satisfaction and nursing excellence. Recognized as a Magnet® designated facility since 2004 and granted the gold-level Beacon Award for Excellence™ in critical care, Valley Children’s neonatal and pediatric intensive care units ac...hieve some of the lowest mortality rates in the country while treating some of the sickest kids. In affiliation with Stanford University School of Medicine, Valley Children’s Pediatric Residency and fellowship programs provide first-class training for the next generation of pediatricians and pediatric surgical and medical specialists. With more than 550 physicians and 3,400 staff, Valley Children’s partners with other providers and organizations throughout our 12-county service area to support delivering the best care to kids closer to home.