| Primary City/State: Phoenix, Arizona Department Name: Operations Work Shift: Day Job Category: Administrative Services You have a place in the health care industry. If you're looking to leverage your abilities to make a real difference - and real change in the health care industry - you belong at Banner Health. Apply today. The Business Excellence team is a highly visible, small but mighty team driven to partner with all areas within the Insurance Division meet regulatory requirements. In this role there is a wealth of knowledge to learn and share to ensure success for the Insurance Division.
Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Banner Health Network (BHN) is an accountable care organization that joins Arizona's largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BHN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs. POSITION SUMMARY
The primary purpose of this position is to support department performance regulatory requirements including data collection, provider and member outreach and administrative support activities related to the department's Program. The Project Coordinator will be responsible for providing support to the department Managers and Supervisors.
CORE FUNCTIONS
1. Creates spreadsheets from raw data in order to create mail merges used to execute mass mailings for education and service promotions.
2. Monitors, updates and compiles (tracks) the success of implemented activities.
3. Responsible for data collection and analysis on various EPSDT/QM projects. Retrieves data from databases, prepares excel spreadsheets.
4. Supports member and provider outreach activities by compiling member and provider data used for: outbound calling campaigns; member educational mailings; provider mailings; and provider site visits.
5. Monitor, maintain and update and is responsible for data entry for Health Plans.
6. Compiles and prepares administrative reports required by State Agencies in order to meet regulatory requirements.
7. Works independently under general supervision. This position provides support to various customers, internal and external to ensure customer satisfaction. This position is required to maintain thorough knowledge of department services to direct and assist all customers in an efficient manner. This position ensures policy and regulatory compliance by providing reliable, accurate and timely data. Customers include employees, managers, and other Quality Management team members.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Experience typically gained through 3 to 5 years of computer experience, that includes database management and expertise. Requires skill in organizing work and records to ensure compliance with regulatory agencies. Previous knowledge of AHCCCS programs.
Ability to communicate effectively, both verbally and in writing. Requires an organized individual who can prioritize the workload to efficiently produce timely and accurate results under varying situations. Skills to manage significant amounts of electronic data through the use of a computerized office suite. Ability to set priorities relative to work load in a fast paced environment and to complete and assist in the management of projects and provides support on a variety of different projects.
PREFERRED QUALIFICATIONS
College level courses in business, information systems, healthcare administration, or related field preferred
Additional related education and/or experience preferred. |
